If you like something click on the to add one to the Like It column. Otherwise click the show your dislike. A "Like It" is worth a +1 and a "Hate It" is a -1, the reviews are sorted by the sum.
USING THE SITE:
If the item that you would not to review is not already listed just add an entry at the bottom of the page and then add your review.
Charles Schwab -- John said: Charles Schwab has always been easy to work with when I have questions for them. It's just nice being able to call them up and get a quick response, plus there web site is really easy to use. Thanks.